I am not sure about the exact topic, I hope someone can help me out. I was planning to speak about Usability--the only thing I know about (Arey bhai, I run a Usability consulting company, Kern). The topics that I am deliberating about are:
a. Smell the users next steps: Most web-based applications leave all to users and fail to smell users next steps and how this affects applications.
b. Some users are not users: Many web-based applications are designed for a user that does not exist. How do we design for users that exist and save effort for the ones that dont?
Any suggestions?